FAQs

What are AR&U earrings made from?
AR&U earrings are individually handmade made from Polymer Clay and Epoxy Resin. The earring posts are surgical stainless steel. The backs are surgical steel silver with plastic discs, unless otherwise stated on the website. The coloured jump rings are a coated base metal. 
How close to the photos are the actual earrings?
As mentioned, all AR&U earrings and clips are handmade, and as a result may have small imperfections. These will not affect the overall aesthetic or functionality of the item. As much as we try, sometimes the beautiful colours are difficult to photograph, so may appear slightly different to the actual product.
Product Care:
  • Keep products dry and away from water for example swimming and showers.
  • Store earrings away from direct sunlight in a cool, dry place. 
  • Each earring is handmade so make sure you are gentle with them. No dropping, bending, flexing, chewing, twisting, pulling, or pressing on your earrings as this may result in breakages.
  • Don't give them to children or pets - they are colourful but not a toy. 
  • Wipe gently with a dry cloth to clean them.
  • Most importantly enjoy wearing them and telling all your friends about them!

Returning Earrings

For hygiene reasons AR&U earrings can not be returned, so please make sure you have checked your shopping details and preferences before you check out.

Refunds are only available on faulty items. Each item is carefully inspected prior to postage, therefore should not arrive faulty. If you believe the item is faulty, please contact AR&U via fun@alwaysrainbowsandunicorns.com

Shipping 

  • All items will be sent through Australia Post - Parcel Post with Tracking.
  • A confirmation email will be sent to you once your order has been placed.
  • Please allow 5-10 business days for orders to be processed.
  • Free shipping on orders over $50 AUD.
  • Check address details prior to check out to prevent any delays in your AR&U earrings reaching your door, and provide a secure delivery address as AR&U does not take responsibility for lost or stolen packages. 
  • Local Pick up in Broome, WA available on request.